Congress is now considering a "Bill of Rights" for mobile phone customers. One thing that drives most people nuts is when they hit areas where there's no cell phone service. It's difficult to pinpoint exactly where those places are, but the "Bill of Rights" would change that. Formally known as the Cell Phone Consumer Empowerment Act, the new bill is cosponsored by West Virginia Sen. Jay Rockefeller and would require certain protections for mobile phone customers.
The bill would require wireless companies to do three basic things. It would force them to clearly explain confusing fees at the bottom of the bills, tell you what their coverage is like where you live and work based on the zip code and lower early termination fees based on how much time is left on your contract.
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