Communications-as-a-service isn't exploding out of the starting gate, however, is lack of provider knowledge. Providers are still trying to determine to whom to define, package and market services as a value-added IP telephony offering. Communications-as-a-service as IP telephony that is located within a third-party datacenter and managed and owned by a third party. The assets are not carrier-grade, the service is not in the network, and the assets are multi-tenant in terms of usage. But the growth of communications-as-a-service within corporations will take off once users find its true usability. It will grow further as companies realize they won't run the risks associated with having their own in-house communications systems.
9/17/2007
Communications-as-a-service
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